A Few Words About Us

Experience gained from being one of the online pioneers

Fondue was launched back in 1995, the World Wide Web was still in its infancy, so we were there right at the beginning. The web design and development services we offer may have evolved over that time, but our approach is still the same. We provide cutting edge solutions that utilise the latest technology and trends. And by doing so, we give your business the advantage.

This approach has seen Fondue help many business to grow. We've ensured the continuing success of many clients. And we've been instrumental in small start-ups blossoming into multi-million pound companies.

Our team is made up of experts with a blend of commercial experience and business acumen to underpin technical expertise and have either provided consultancy or managed projects for large corporate clients.

All that experience is available to you too.

We began as a small team based in Ipswich. Nowadays, Fondue has presence in East Midlands and West Yorkshire. Our team is made up of people that are specialists in their field, allowing us to offer the complete package under one roof.

We're passionate about what we do, with an unsurpassed knowledge and a rigorous attention to detail. We understand that the Web is constantly evolving. So we'll always be there to provide new solutions as your business evolves and your needs change. You can depend on the exports at Fondue - not just for superlative programming and design skills, but expert business advice too. When you come to work with us, you'll soon appreciate why many of our clients have been with us from the beginning.

If you have a web design project you wish to discuss, we'd love to hear from you. Contact Us today - it could be one of the smartest moves you'll make.

Our Customers - Our Promise

Customer experience at Fondue is not about satisfaction but excellence at every level. Always at the forefront of new technology and innovation, we place a high value on providing a friendly voice at the end of the telephone.

Sales

"We will not sell you a product just to help us achieve our targets. At Fondue we go way beyond the initial sales pitch and try to understand what you think you want and then deliver you what you need –not always the same thing! Building ongoing relationships with our customers is what we are about and when you choose Fondue, your investment also buys our experience, expertise, advice and support for the long term as your business grows".

Customer Service

"We understand the importance of getting it right first time and the impact downtime has on your business. We will ensure faults or issues are resolved as quickly as possible – and you will know from the outset WHO is dealing with the problem from your initial contact through to resolution. Our 'red carpet' philosophy means we will always take full responsibility for what we do for you and take pride in doing it".

Products

"We believe Fondue offers the best suite of products in the business web solutions sector, but that won't stop us improving. We promise to listen to our customers and constantly evolve what we do and how we do it, and as  knowledgeable and trusted solutions providers fully meet your IT needs and aspirations".

Billing

"We will never stop trying to find 'best value' solutions and accessible entry packages that are relevant to your size of business, try to keep it simple and to be a pleasure to do business with right up to the point you receive your bill. We will strive to ensure that our billing is accurate, clear , transparent and tailored to your needs. Paying couldn't be any less painful!"

Communications

"we will always try to keep you updated with clear uncomplicated information on new products and services as well as changes in the market place. We will aim to provide helpful suggestions to help you use technology effectively which will help you grow your business and stay ahead of your competition!"
 

5 Reasons Why Us

1. Creativity

We get a kick out of being an outcast. It allows us to be the facilitators of our own creative evolution. We like to think outside of the box and start a project with an open mind.

 

 

 

 

2. Curiosity

Questioning out of curiosity leads to opportunities that can make a difference. We like to understand what the business needs before we start to look for a solution that fulfills those needs.

 

 

 

 

3. Smart Work - We Innovate, Not Invent

Smart work is working with clarity of processes, goals and objectives, knowing what solutions are available and then picking the best solution to fulfill the need.

 

 

 

 

4. Balance

We provide bespoke applications with fine balance between needs, design and usability, not forgetting that all important budget!

 

 

 

 

5. Service

Because we believe delivering a project is only the beginning of a long standing relationship.