| Fondue respects the privacy of you, its customer and takes its
responsibilities regarding the security of your customer information very
seriously. Fondue is committed to providing you with a professional,
valuable and personalised service whilst safeguarding your privacy.
This Privacy Policy has been created to explain to you the way in which
Fondue use your personal data. This information will assist you to
determine whether or not to provide Fondue with your personal
data.
This Privacy Policy applies to all Fondue businesses. This
Privacy Policy applies without exception to all Fondue Group
Companies with respect to personal data collected from persons located in
Europe or the United States.
Fondue may update this Privacy Policy from time to time. We will
notify you of all material changes through the Fondue website at least 30 days prior to any change being implemented.
This Privacy Policy explains the following regarding Fondue's
treatment of personal data:
Definitions of personal data?
Personal data is any
information that allows you to be identified. The types of personal data
Fondue will collect may include details of your name, address,
telephone number, email address, fax number and date of birth.
Sensitive personal data is any sensitive data relating to you, including
information about your racial or ethnic origin, political opinion, religious
beliefs or other beliefs of a similar nature, membership of a trade union,
physical or mental health or conditions, sexual life, commission or alleged
commission of any offence or any proceedings for any offence committed or
alleged to have been committed by you, the disposal of such proceedings or the
sentence of any court in such proceedings.
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The practices and procedures Fondue follow to collect
your personal data
Fondue collect personal data from you
through the use of enquiry and registration forms, direct personal contact with
you (for example, over the telephone) and every time you email us your details.
Fondue will only use your personal data where it is necessary to do
so because it is relevant to Fondue's dealings with you or where it
is has your consent. Fondue will not process sensitive personal data
about you without your express consent.
Fondue will use your personal data where it is necessary to do so
because it is relevant to Fondue's dealings with you (i.e. it is
relevant to the provision of the goods and/or services that you have requested
from Fondue) including for billing and customer service.
With your consent, Fondue will use your personal data for direct
marketing, including the provision of offers for Fondue and its
third party partners' products and services and customer surveys.
Fondue will only use your personal data in a way that is fair and
lawful taking into account your consent, the extent to which it is necessary for
Fondue to use your personal data in its dealings with you and the
purposes which are disclosed to you in this Privacy Policy or which are relevant
to the reason for your giving your personal data to us. Fondue will
not sell, trade or rent your personal information to others.
CFondue may disclose your personal data to carefully selected
business partners and third party suppliers to whom we engage to provide
services. However, other than as set out in this Privacy Policy,
Fondue will not disclose or share your personal data with any other
third party without your express consent unless this is necessary to provide the
services or products which you requested when providing us with your personal
data or as required by law.
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Direct marketing
If you have consented at the point of
collection to Fondue (and/or any third party) providing you with
direct marketing material you will be requested to elect the type of media via
which this material shall be provided (for example, by post, e-mail, telephone
or fax). Fondue will only provide you with such material via your
chosen media. If, at any stage, you object to Fondue's use of your
personal data for direct marketing or to the media in which such material is
being sent, you may choose to unsubscribe to its receipt. If you have consented
to receive third party direct marketing you will need to unsubscribe directly
with that third party.
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Use of "cookies"
Fondue may use "cookies" on
its website(s). A "cookie" is information that a website puts on your hard drive
so that it can remember pieces of information about you when you next visit the
website or a related website. Fondue use cookies to record personal
data about you when you use its website in order to facilitate your future
activities. Unless otherwise notified by Fondue, Fondue
will not use personal data sent in a cookie for marketing purposes and will not
share this personal data with third parties. If you prefer not to receive
cookies from Fondue's website, you can set your browser to warn you
before accepting cookies and refuse the cookie when your browser alerts you to
its presence. You can also refuse cookies by turning them off in your browser
but this may impair your experience of Fondue's website.
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Security of your personal data
Fondue has in
place appropriate technical and organisational security measures to prevent
unauthorized or unlawful disclosure or access to or, accidental or unlawful loss
of or destruction, or alteration or unauthorised disclosure of or access to, or
other damage to your personal data. These measures ensure an appropriate level
of security in relation to the risks inherent in the processing and the nature
of the personal data to be protected. Your securely held personal data will only
be accessible by select authorised members of staff within Fondue.
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Transfer of your personal data
Fondue may transfer your personal data to
carefully selected business partners and
third party suppliers where it has your
consent or where it is necessary to do so because it is relevant to
Fondue's dealings with you.
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Your rights to your personal data held by Fondue
Fondue will only keep your
information for as long as we are either required to by law, or as is relevant
for the purposes for which it was collected.
During this period, you may contact the Fondue Data Protection
Officer at any time if you would like to see details of the
personal data that we hold about you, details (available to Fondue)
as to the source of that personal data, the purposes for which your personal
data are being used, details of the parties with whom we may share your personal
data or to ask us to correct, update, supplement or delete this personal data.
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Fondue's enforcement of this Privacy
Policy
A Data Protection Officer has been appointed by Fondue and Fondue will be able to put you in contact with this person. If you have a
question or enquiry about this Privacy Policy or a complaint about the way
Fondue has used your personal data you should contact the Data Protection Officer who will be able to assist you.
The Fondue Legal and Compliance Director has the responsibility
to ensure that each Fondue office complies with this Privacy Policy. It is also the responsibility of the Legal and Compliance
Director to deal with and respond to all enquiries from any national Data
Protection authority or governmental authority.
The Data Protection Officer reports directly to the Legal and
Compliance Director. The Legal and Compliance Director and the Data Protection
Officer meet on an 'as necessary' basis to discuss this Privacy Policy and any
individual complaints or disputes not resolved at the local level.
The Legal and Compliance Director is accountable for Fondue's
compliance with the Privacy Policy. Fondue conducts regular audits
of its compliance with this Privacy Policy.
Any questions?
Please contact the Data Protection Officer. |
